Frequently Asked Questions
Here are some of the most frequently asked questions from our customers! If you don’t find the information you are looking for, feel free to use Live Chat on the bottom left, Contact Us or email us directly at team@staging.modern-peptides.com. *A word about our generous Satisfaction Guarantee policy: We are proud to have been able to offer this policy for 3 years! We ensure legitimate and genuine concerns are fully honored by our policy and misleading claims are dismissed to protect our loyal customers.
Who is Modern Peptides?
Modern Peptides is a research peptide supply company, headquartered in Southern California since 2022, offering products for educational and scientific uses. We’re proud to offer the safest shopping experience for quality research peptides: each and every aspect keeps our customers front and center. We subscribe and comply to all applicable federal and state laws and maintain an entire US-based governance, banking and logistics infrastructure.
What forms of payment do you accept?
We proudly only accept major Credit/Debit Cards and Verified ACH. We believe it’s important to offer the same level of purchase protection as any other good or service using your Visa, MasterCard or Discover branded card or US-based bank account. All payments, from processing to banking, is handled within the US. In addition, all Credit/Debit Card processing are real purchase transactions, and not to be confused for alternative programs, like Max Redemption and real-time cryptocurrency exchange, for processing your order.
Is it safe to purchase from Modern Peptides?
In addition to offering great products, we have made exhaustive efforts to ensure ordering is simple, safe and secure with us:
1) Your entire website experience today is entirely 256-bit encrypted and would take millions (!!) of years to decrypt using the fastest computing available today (2025) to access any information about your visit. We rotate our keys every 15 days rendering any attempt quite useless! In addition, our SSL certificates for your transaction today are organization validated as opposed to free and quick online versions that can be issued to anyone.
2) Modern Research LLC carries all legally required sales permits and both general and digital insurance policies to protect itself and our customers equally for product quality and data protection.
3) All processing of payments and related banking is proudly US-based and protected by both federal and California state laws.
We are proud to put the extra effort in places that provide a safe and reliable marketplace for our customers.
Where do you ship?
We currently ship domestically within the US (except Puerto Rico) and internationally to Canada.
For Canada orders, despite the USPS resuming service to Canada via Canada Post effective January 6, 2025, we will continue to ship all orders via UPS or FedEx which has been welcomed by our customers for the speed and ease of delivery experience.
How are your products shipped?
We ship all our research products in protective plastic clamshells inside a heavyweight product box that is shrink sealed for protection, then placed into a fitted bubble sleeve that is sealed and finally packaged safely into crush-proof B-fluted cardboard box mailers. Through the many layers of packaging we use, we are confident your order will arrive in the best condition possible and can always rely on a good experience with us.
What size vials do your products come in?
Most products are offered in 3ml sterile, vacuum-sealed vials with factory seals. Currently, our waters (BAC and Acetic), NAD+ and certain research products are shipped in 10ml vial formats. Please look out for these notations in the product pages.
Are your products tested by a 3rd party?
Yes! We rely on two stages of testing before offering any research peptides to provide a midpoint definition of mass and purity. You will find the associated testing results and accompanied Certificate of Authenticity in each product listing.
What are the standards for purity and quality assurance of your products?
Our single molecule products consistently exceed industry standards, with a purity level of ≥98.9% as determined by HPLC analysis. Many of our products achieve even higher purities, often reaching ≥99.5%.
To ensure the utmost quality, every batch undergoes rigorous third-party testing, verifying purity, potency, and identity.
Additionally, we partner with facilities that are regulated by the PTCB and the technicians are all required, in addition to the compounding facility itself, to hold valid Certified Compounded Sterile Preparation Technician (CSPT) certificates.
Why isn’t Modern Peptides on TrustPilot or other review websites?
We operate entirely within the United States and strictly comply with all applicable laws, merchant regulations, and banking requirements. Because our products are age-restricted and intended for research use only, we have chosen not to participate in public review platforms that cannot verify a reviewer’s age or confirm the proper research credentials.
While we understand the value of customer reviews, maintaining full compliance and protecting the integrity of both our business and our customers is our top priority. This sometimes means taking extra precautions, even if it limits public-facing feedback.
How should I store the peptides to maintain their potency and efficacy?
To maintain the quality and potency of our peptides:
Lyophilized form:
Reconstituted form (no freezing!):
Why don’t you offer more products?
We are continuing to add new products routinely — don’t see something you’re looking for? Shoot us a note to team@staging.modern-peptides.com and we’ll let you know we might be able to produce and offer the product!
A few notes on our typical inventory and products:
What does “reconstituting” peptides mean, and why is it necessary?
Our peptides are supplied in a lyophilized powder form. Before use, they must be reconstituted with bacteriostatic water or other solvents to meet your desired research.
What volume of bacteriostatic water or other solvents are needed to reconstitute the peptides?
The appropriate amount of bacteriostatic water to add to your vial will depend on the specific peptide and research being performed. We recommend consulting relevant scientific literature or contacting a qualified researcher for guidance.
Important Notice: Always use sterile techniques when handling peptides and solvents to prevent contamination.
Do you provide recommendations or guidelines for how to use them?
Unfortunately, we cannot provide any information related to utilization of the research peptide or related products.
Important Notice: Our products are intended for research purposes only and are not intended for human or animal consumption. We are strictly a research and development peptide supplier for the scientific community.
Do you offer bulk order discounts?
Yes we do! Get the most out of your research with our attractive bulk pricing options. Simply contact us at team@staging.modern-peptides.com for a personalized quote. Our team will work with you to ensure you receive the best value for your research needs.
Stay up to date on the latest offerings and promotions from your friends here at Modern Peptides!
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